What is the Chatwith product?

Chatwith is a 100% Cloud based Software as a Service (Saas) Conversational customer service assistant (also know as a chatbot)

What technology does Chatwith use?

Chatwith uses a variety of modern cloud based platforms, including Vercal application server and Supabase for database, for front end application and Generative AI Large Language Models.

Which Generative AI large language models can I use with Chatwith?

In the Chatwith configuration settings you can choose

• Open AI Chatgpt,

• Antrophic Claude

• Google Gemini.

Can I bring my existing own OpenAI API ChatGPTkey subscription?

Yes you can configure Chatwith to use your own Open AI ChatGpt key. if you are on the Chatwith Enterprise plan

Is my chat messages data protected when I use the Chatwith assistant?

Yes data is protected to the EU Data GDPR standard that regulates how companies manage personal data collected through chat.

For further information see Chatwith GDPR

Where is my company source data stored?

Your company source data including your website scraped data is stored on the Pinecone platform, a graph data store.

The Pineconendata server is hosted in the USA.